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Navigating Your Frosty Dive Shipment: What to Expect


Introduction:

Excited about your Frosty Dive purchase? We're just as excited to get it to you! Here's what you need to know about our shipping process to ensure a smooth and timely delivery of your new water chiller or ice bath.


Understanding the Shipping Process:


1. Order Confirmation:

- Once you place an order, you'll receive an email confirmation with your order details.


2. Preparation for Dispatch:

- Our team promptly prepares your order for shipment, typically within 1-3 business days.


3. Shipment Notification:

- You'll receive an email with tracking information once your order is dispatched.


4. Tracking Your Order:

- Use the provided tracking number to monitor the progress of your shipment.


5. Delivery Timeframe:

- Delivery times vary based on location but generally range from 2-9 business days for US and Australian customers, and up to 14 business days for international orders.


Tips for a Smooth Delivery:


- Ensure your shipping address is accurate when placing your order.

- Be available or make arrangements for someone to receive the package.

- Contact the courier directly for any specific delivery requests or concerns.


Conclusion:

Your Frosty Dive product is on its way! Keep an eye on your email for updates and tracking information. If you have any questions about your shipment, don't hesitate to reach out to our support team at support@frostydive.com.





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