Pump Circulation Issues

Having trouble with your Frosty Dive Water Chiller's pump not circulating water? Let's address this common issue and get your system running smoothly again.

Identifying the Problem:

If your Frosty Dive ice bath's water isn't circulating and the pump seems inactive, it's often due to air trapped in the system, preventing water from flowing into the pump.

Solution Steps:

1. Check Hose Connection: Ensure that the hose from the ice bath is properly connected to the pump and that there are no kinks or blockages.
2. Chiller and Bath Positioning: Place your chiller at ground level, with the ice bath positioned so that its water level is higher than the chiller's inlet. This helps in gravity feeding the water to the pump.

Restoring Circulation:

1. Prime the Pump: If the pump isn't running, try priming it. Disconnect the pump, fill it with water, and then reconnect it. This helps remove any trapped air and facilitates water flow.
2. Restart the System: Turn off the chiller, wait for a few minutes, and then turn it back on. This can sometimes reset the system and get the pump working.
3. Check for Obstructions: Inspect the pump's intake area for any debris or blockages that might be hindering water flow.

Still Facing Issues?

If the pump still isn't circulating water after these steps, there might be a deeper issue at play. We're here to help you every step of the way. Please send us a video showing your setup and the issue you're facing to support@frostydive.com. Our team will review it and provide you with tailored troubleshooting advice or further assistance.